Blog
Articles, analysis, and news about Salesforce, Field Service, Agentforce, and digital transformation.
Your Salesforce Doesn't Need More Support. It Needs Someone to Move It Forward.
Most companies running Salesforce don't have a support problem — they have a queue of improvements that never moves. Why the "call when something breaks" model leaves the platform behind, and what to demand from whoever maintains it.
Colombian Field Service Management Specialists Lead Projects Across the Region
The Colombian Salesforce consultancy is establishing itself as a regional reference for Field Service Management implementations in utilities and telecommunications.
Colombian Consultancy Wins Major Field Service Tender in Chile
A Colombia-based Salesforce consultancy has been selected to implement Field Service Lightning at one of Chile's leading utility companies.
Salesforce Is Renaming Its Entire Product Line: What You Need to Know
Salesforce has announced a sweeping rebrand of its product suite. Here's what changes, what stays the same, and what it means for your organisation.
Agentforce: Where Intelligent Automation on Salesforce Is Headed
Agentforce is the biggest shift the Salesforce platform has seen in years. We look at what it does, where it fits, and how to get your organisation ready.
What's New for Field Service in the Spring '26 Release
The Spring '26 Release brings significant improvements to Field Service. We break down the new scheduling, mobile and Agentforce FSL capabilities.