At Colibrí IT we are a boutique consultancy specializing in Salesforce, Field Service, Agentforce and Artificial Intelligence. We work on digital transformation projects for organizations across Colombia, Chile and Panama, and our team holds more than 70 active certifications.
We are looking for a Salesforce Administrator to join our team. This position carries the duties of an Associate Consultant, contributing to the operation, maintenance and evolution of enterprise solutions on Salesforce.
What you will do as an Associate Consultant
You will configure, build, document and validate digital solutions of basic to intermediate complexity. You will analyze user stories and requirements, flag gaps, dependencies and risks early, test your own deliverables, and document the configurations and decisions behind them.
You will also propose improvements that raise the quality, efficiency and maintainability of our solutions, share knowledge and good practice with the team, and keep your technical knowledge and certifications current.
Your role as a Salesforce Administrator
On the projects or services where you are assigned as a Salesforce Administrator, you will help keep the platform running, secure, orderly and ready to meet what its users need.
You will administer users, permissions and access; support data management and data quality; maintain existing configurations; and handle minor changes to things like fields, layouts, record types, validation rules, reports, dashboards and automations.
You will also work through requests and incidents to understand their cause, judge whether configuration can resolve them, and apply the corresponding changes in a controlled way. You will test changes before release, document what you modified, and help keep the platform traceable and stable.
You will work closely with the other roles on the team to spot when a need goes beyond routine administration and calls for functional analysis, development or a wider technical decision.
And we want to take administration a step further: Artificial Intelligence is part of how we work. You will be able to use AI to speed up the analysis and resolution of incidents, investigate configurations and dependencies, support the building and review of automations, document changes, and find ways to make running the platform more efficient.
The goal is not simply to administer users or field requests. We want you to build the judgment to understand how an enterprise platform behaves in operation, and to help keep it secure, reliable, orderly and steadily more efficient.