# Colibrí IT — Salesforce Consulting Partner (Full)

> Colibrí IT (Colibrí IT S.A.S.) is a Colombian Salesforce consulting company specializing in Field Service Management (FSM). With offices in Bogotá and Medellín, we serve enterprise clients across Latin America and the United States. Our team of certified Salesforce professionals helps utilities, telecom, insurance, and real estate companies optimize field operations, automate workflows, and deploy AI-powered agents.

## Services

### Managed Service
URL: https://colibriit.com/es/servicios/gestionado
Ongoing Salesforce administration, optimization, and support. Includes platform monitoring, configuration changes, user support, and proactive improvements. Available in three tiers: Essential, Professional, and Enterprise, with monthly hour packages ranging from 40 to 160+ hours.

### Quick Starts
URL: https://colibriit.com/es/servicios/quick-starts
Fast Salesforce implementations delivered in 4-8 weeks. Pre-scoped packages for Field Service, Sales Cloud, Service Cloud, and Data Cloud. Ideal for organizations that need to go live quickly with a proven methodology.

### Service Packages
URL: https://colibriit.com/es/servicios/paquetes
Pre-configured Salesforce solutions bundled by use case. Each package includes implementation, configuration, training, and 30-day hypercare support.

### Agentforce
URL: https://colibriit.com/es/servicios/agentforce
AI-powered field service agents built on Salesforce Agentforce platform. Automate scheduling, dispatching, and field worker assistance using conversational AI and real-time data from Data Cloud.

### Custom Projects
URL: https://colibriit.com/es/servicios/proyectos
Enterprise-grade Salesforce implementations for complex requirements. Full project lifecycle: discovery, design, build, test, deploy, and hypercare. Specializing in multi-cloud integrations, custom development, and data migrations.

## Industries

URL: https://colibriit.com/es/industrias
- **Utilities (Energy & Water)**: Field workforce management for utility companies, mobile work orders, asset management, crew scheduling
- **Telecommunications**: Field technician dispatching, installation tracking, SLA management
- **Insurance**: Claims field inspection, adjuster routing, policyholder service
- **Real Estate**: Property inspection scheduling, maintenance coordination
- **Healthcare**: Home health visit scheduling, medical equipment service

## Key Differentiators

- **Field Service Specialists**: 100% focused on Salesforce Field Service — not a generalist consultancy
- **LATAM Coverage**: Operations in 7 countries with local teams
- **Certified Team**: Salesforce-certified consultants, developers, and architects
- **ISO Certified**: ISO 9001 (Quality) and ISO 27001 (Information Security)
- **Enterprise Clients**: EPM, ETB, Aguas Andinas, ENSA, Asistencia Bolívar

## Technology Stack

- Salesforce Field Service (FSL/SFS)
- Salesforce Agentforce
- Salesforce Data Cloud
- Sales Cloud
- Service Cloud
- CRM Analytics

## Resources

- [Blog](https://colibriit.com/es/blog): Technical articles on Salesforce FSM, Agentforce, implementation best practices
- [Case Studies](https://colibriit.com/es/casos-de-exito): Detailed client success stories with metrics and outcomes
- [Service Finder](https://colibriit.com/es/recursos/cual-es-tu-servicio): Interactive quiz to determine the right Salesforce service
- [Agentforce Demo](https://colibriit.com/es/recursos/agentforce): Live demo of our AI assistant capabilities

## Company

- **Legal Name**: Colibrí IT S.A.S.
- **Headquarters**: Bogotá, Colombia
- **Offices**: Bogotá (Calle 99 #10-57) and Medellín (Cra. 42 #3 Sur 81, El Poblado)
- **Website**: https://colibriit.com
- **Email**: info@colibriit.com
- **LinkedIn**: https://www.linkedin.com/company/colibri-it/
- **Languages**: Spanish (primary), English

## Coverage

Colombia, Chile, Peru, Panama, Argentina, Mexico, United States